Policies
CANCELLATION POLICY:
LATE ARRIVALS:
Well-Life Counseling & Spiritual Center does not charge a late fee, but clients will be billed for their entire session even if they arrive late to their scheduled session.
OUT OF STATE CLIENTS:
Well-Life Counseling & Spiritual Center only offers virtual private pay sessions to clients resisidng outside of the state of North Carolina.
CLIENTS PAYING WITH INSURANCE:
Clients that are interested in booking an appointment with Well-Life Counseling & Spiritral Center must provide the following additional information when requesting an appointment in order to verify insurance coverage:
-
Insurance Provider Name -
Insurance Telephone Number (Located on the back of the insurance card) -
Policy Holder Name (First and last name) -
Policy Holder Address -
Policy Holder's relationship to the client -
Insurance Member ID -
Insurance Group Number -
Client's Date of Birth (DOB) -
Client's Address
COVID-19 POLICY:
Well-Life Counseling & Counseling Center requires face coverings or face masks to be worn by clients during their in-person session.
REFUND POLICY:
All services provided by Well-Life Counseling & Spiritual Center, PLLC are nonrefundable.
CLIENT FORMS:
Effective 1/1/2021, all client registration forms must be completed at least 24 hours prior to the scheduled appointment time. Forms can be accessed here. If forms are not completed prior to the scheduled appointment time, a portion of the client's session will be used to complete these forms.